I am so incredibly pleased with Majanos AC & Heating. Majanos is a family owned business. Has the same type of vans and equipment other companys do. He has all the supplies he needs in his truck. His truck is a magic hat! He has manual devices and electronic/wireless devices to test my AC unit and the temperature of the air coming out of my upstairs and downstairs vents.
I left an online request to schedule for an estimate last night and at 7 am this morning, Mr. Majano texted asking for my address to stop by. He was here within 30 minutes with tools in hand ready. He went straight into investigation mode and zoomed all around the house, outside, to and from his truck. Truly professional and knowledgeable and amazing. He is local to Little Elm.
The service visit price of $80 is worth every penny and more. He did SOOOOO much to investigate and diagnose the problem. He never mentioned ripping everything out and installing a new furnace and ac unit outside unlike other companys will do. He took his time to teach me even though half of it flew over my head. He wanted me to see how much the freon weighed before and after replacement, he taught me about the meter levels as freon went in, he invited me to see the condensation pipe draining correctly, he taught me and cleaned my ac grill outside and it was coated in dust and debris. My poor unit is anew and can now breathe!
My ac was blowing warm/not as cold air upstairs. Downstairs was okay. His meters showed my freon level was low. While in my attic, he noticed the furnace would turn off but thermometers were still on. He discovered that my condensation drain pipe was clogged and filling up with water. So the emergency stopper stopped the furnace from continuing to run. He added pressure to my pipe and unclogged it. Gunk came out from my master sink drain. He then re-piped everything correctly. Replaced freon. Checked my condenser, cleaned my unit, checked for leaking at the valves.... etc. Discussed plan of care, options, timing, kept and left my home clean. Not one ounce of technician salesman/scam vibe. Honest work and person.
I will never use anyone else besides Majanos. I trust them.
Thank you very much. My kids can sleep comfortably upstairs now.
Response from the owner:great experience. thank you , we appreciate your business.